Q&A with the Owner and Founder of Saratoga Seed- John Karling
Q: We notice that the Saratoga Seed website is showing some new design changes. What are the reasons for the redesign?
A: The Saratoga Seed website was a few years old and we didn't feel that the website was ready to be a true ecommerce site.
Q: What have you added to improve the ordering experience?
A: We added the WooCommerce module to our current WordPress CMS platform. WooCommerce is a stable commerce plugin that has multiple installations worldwide. We added the Braintree payment system for PayPal, and added the Stripe processing system as our primary credit card checkout.
Q: Do your clients prefer Stripe or PayPal?
A: It's about 50/50 so far this Summer (2017). If someone likes or dislikes PayPal you'll hear about it. No one has said a peep about our Stripe processor.
Q: Where do you ship?
A: We ship all over the lower 48 States of the US. We don't currently ship anywhere else on the planet, but we know that seeds can be shipped to most countries with proper customs paperwork. Live plants are another story though!
Q: What do you sell and how much does it cost?
A: We sell rare and unique plants. The difference with us is that we will ship the whole plant bare root- no soil on the roots. We dig mature plants, trim them, wash the roots, carefully pack them and ship to your home or business. The result is a pest-free plant safe for your garden and shipped at an economical rate versus shipping in pots with soil.
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Saratoga Seed
6 Cygnet Circle
Saratoga Springs, NY 12866
https://saratogaseed.com
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